“Alternative Facts” and the Search for God
Google Image My wife, Amparo, answered the phone and a pleasant female voice said, “Hi. Since you’ve stayed in our resort, I want to let you know that….” Amparo hung up. It was, of course, a telephone solicitor. I imagine that in training telephone solicitors, instructors teach them how to put the customer at ease with an informal, friendly greeting, trying to establish rapport; then, by saying that you’ve stayed in their resort, establishing familiarity. And while you’re trying to remember what resort you’ve stayed in, “the voice” is proceeding to a sales pitch. Even if you don’t buy, she’s at least managed to keep you on the line longer than you would if you realized from the outset that it was a solicitation. A Form of Lying Why do we find telephone solicitation distasteful? Because the use of deception is a form of lying. But it’s one to which we’ve become all too accustomed in politics, advertising and sales and many other aspects of daily life. “Driv...